We welcome you to our website and are gratified with your interest in our company. The protection of your personal data is an important concern for us. Therefore the processing of the data of our customers is implemented exclusively subject to observation of the applicable specifications of the data-protection law (GDPR).
We herewith inform you of what occurs to the data that we record and process, and which security measures are put in place by us.
Data protection guideline
IHLE is obliged to protect personal data of visitors and users of the IHLE websites.
This document describes the handling of personal data collected by IHLE, the purposes for which they may be used, and the persons for whom they are intended.
However, each IHLE website has a concrete goal and its own individual characteristics. Should a certain IHLE website collect additional personal data, you will be informed of this on this website.
Data Protection Declaration
We, IHLE tires GmbH, hereinafter referred to in abbreviated form as "IHLE", record and process your personal data if you make this data available to us (e.g. through registration on the web page, contact inquiries, requests etc) and, based on consent given by you or on the basis of a legal stipulation, we are authorised to its recording, use and processing.
Provided that we are provided with personal data related to you by other companies, you are informed about this as quickly as possible, at the latest with receipt of the data. This data is also stored and processed only on the basis of the legal stipulations.
Consent to this Data Protection Declaration
As a result of the use of this website, you agree to this Data Protection Declaration. If you should not agree with the determinations of this Data Protection Declaration, we request that you do not use this website or provide information through which you are identifiable in person.
Recording and processing of personal data
Personal data is all information which refers to an identified or identifiable natural person (hereinafter referred to as "data subject").
Generally, you can visit IHLE websites without having to disclose your personal data.
If IHLE records personal data from you, IHLE informs you as a data subject, at the latest at the time of the recording and in every case prior to use, within the framework of the defined objectives.
IHLE is obliged to process only that personal data from you which is recorded, reasonable, relevant and in line with the objectives for which it is recorded. IHLE takes all necessary measures in order to ensure that the personal data is processed correctly and updated if necessary.
We record and process the following personal data:
- Names, first names, company, address, telephone number, fax number, gender, address email, Tax No. / VAT ID, password.
- The above-designated personal data is processed by us for the following objectives:
- Communication with you regarding products, services and projects, e.g. in order to process your inquiries;
- Planning, implementation and administration of the (contractual) business relation between us and yourself, in order to execute the ordering of products and services e.g. to receive payments, for objectives of accounting, settlement and the collection of accounts receivable and in order to implement deliveries, maintenance activities or repairs;
- Generation of individualized quotations or cost estimates
- Implementation of customer inquiries, marketing campaigns, market analyses, prize-winning games, competitions or similar actions and events;
- Appropriation of a newsletter and advertising concerning new products
- Maintaining and protection of the security of our products and services, as well as our web pages by means of the prevention and the exposure of security hazards, fraudulent procedures or other acts which are criminal or are carried out with intent to cause damage;
- Compliance with legal requirements (e.g. taxation-related and commercial legal obligations to preserve account records for a specified period) and existing obligations related to the implementation of compliance screenings (in order to preclude economic criminality or money laundering)
- Solvency checks, management of receivables and goods credit protection
The processing of the personal data is required for achieving the above-designated objectives, including the implementation of the (contractual) business relation with you. The legal situation for the data processing - provided not explicitly indicated otherwise - is Article 6 (1) (b) and (f) of the basic data protection ordinance or your explicitly given consent, in accordance with Article 6 (1) (a) of the basic data protection ordinance.
Insofar as the above data should be further-processed for a purpose other than the original objective of recording, you are informed about this before any further processing. In this way, you have the possibility to object to the processing of your data for another purpose.
Use of recorded data on the Internet pages of IHLE
The use of your personal data by IHLE is implemented exclusively for the purposes for which the data was recorded.
For example, IHLE can request your personal data for the following reasons:
- To inform you about products and services;
- To execute and track your transactions;
- To give you permission to use the interactive functions of the Internet pages; and
- To communicate with you and to structure a business relation.
IHLE it is not permitted to use your personal data for marketing objectives without your prior consent.
Forwarding of personal data
The recipients of your personal data are limited to a certain group of persons which processes this data within the framework of the defined objectives exclusively.
IHLE can communicate your personal data to the suppliers or service providers which IHLE uses for the processing of your inquiry. These suppliers and service providers are contractually obliged to the confidential handling of the received personal data and to use your personal data only for the purpose of the provision of the services requested.
Without your consent, IHLE is not permitted to sell, rent or transfer your personal data to third parties, unless we are legally entitled and/or obliged to the forwarding of this data. This serves for compliance with the applicable law or for protection of the rights and the property of IHLE.
Storage of personal data
Insofar as no explicit storage duration is indicated with the recording (e.g. within the framework of a consent declaration), the personal data is deleted provided it is no longer required for compliance with the objective of the storage, unless legal obligations to preserve account records for a specified period do not allow a deletion (e.g. commercial and taxation-related legal obligations to preserve account records for a specified period).
Right to information, correction, deletion and revocation
On request, we inform you in writing, according to the applicable law, whether and which personal data we store in our company. If incorrect information should have been stored in spite of the efforts of our company regarding data protection and data correctness, we will correct this situation according to your requirements.
You have also the right to demand restriction of the processing of personal data by our company. In addition, you can demand that you are provided with the data which you gave to our company in a structured, common and machine-readable format. You can also object to the data processing of personal data by our company.
You have furthermore the right to demand the deletion of your personal data, provided that legal retention times do not oppose this. We delete the data if we do not require it any longer for the objective for which we recorded and processed it, or if you revoke your given consent and no other legal grounds exist for the further processing of your data. In addition, we delete this data when the processing by us has been illegal for unknown reasons or you object to the processing and no major entitled interest in the processing exists. A deletion of your data is also implemented when we are obliged to do so legally. Our company has also put in place technical measures in order to inform all recipients of your data about your deletion and correction demands. This applies only for the case that we have disclosed this data or made this data public. All links, copies and replications of your personal data should be deleted.
Provided that you have agreed to the processing of your personal data, you have the right to revoke this consent at any time with effect for the future. As a result of the revocation of consent, any data processing carried out in the past does not become illegal.
The data communication to our company is implemented voluntarily. However, this data is required for the further contract conclusion or for answering your inquiries. Provided that you do not wish to make your data known, under certain circumstances the contract cannot be closed or your inquiries cannot be answered. The appropriation of the data is required for the contract conclusion.
The contact data of the Data Protection Officer of our company is as follows:
IHLE tires GmbH
Attn. Data Protection Officer
You also have the right to complain to the responsible supervisory authority of the data processing by our company. The data protection authority responsible for our company is:
The State Agency for Data Protection in Baden-Wuerttemberg
Dr. Stefan Brink
Postfach 10 29 32
Tel.: 0711/61 55 41 - 0
IHLE has implemented the required measures to ensure the protection, security and integrity of your personal data. Access to personal data is limited to those employees and service providers who have been trained and made aware concerning compliance with the confidentiality of the data.
On the commercial Internet pages of IHLE, bank information can be recorded for the purpose of effective, legally-secure payment processes. These measures can exist from an SSL encryption (so that the data is illegible for third parties) in case of the recording or conveyance of confidential data. This information is used only for online payments and is not stored.
IHLE guarantees that your personal data is not changed or damaged and that unauthorised third parties cannot have access to it.
International transfer of personal data
IHLE is a globally active company. IHLE can send your personal data to one of its databases within the Michelin Group in the European Union or to its external partners outside of your native country.
Since the scope of data protection varies worldwide, we do not send your personal data to group companies of the Michelin Group or to third party companies outside of the European Union unless these companies offer a similar or equivalent protection level for personal data. In case of transfers within the Michelin Group, the Group refers to internal directives related to the transfer of personal data to countries outside of the European Union (EU) or the European Economic Region. As a result of clicking on the BCR's ("Binding Corporate Rules"), please find details relating to these specifications.
Transfers of data to suppliers outside of the Michelin Group are controlled by contracts which include the standard contract clauses of the European Commission, in order to guarantee a similar protection level as in your native country.
Certain IHLE Internet pages include interactive functions, among others chats and forums. You can use these interactive functions if you desire by filling out a registration form. On this form you must indicate certain personal data, among other things your name, address, telephone number and e-mail address. This personal data is recorded and processed in order to improve the interactive services and in order to fulfill your requirements.
Users who are registered for these services can access the information provided during registration and correct or delete the provided information at any time.
Data of minors
The Internet pages of IHLE are generally not directed to minors below eighteen (18) years of age. Personal data of minors is not recorded knowingly without explicitly pointing out that such data may be sent only with the approval of parents. If you should be a minor, we request that you send personal information only with permission from your parents.
Links to Internet pages of third parties
The Internet pages of IHLE can include links to pages of third parties. IHLE deletes this link immediately if IHLE is appraised of the fact that the contents of the web page are not in compliance with the applicable legal system. We recommend that you check the data protection directives of other Internet pages before you use them or make personal data available to them.
Note on brands and copyright
Further information can be found in the conditions of use.
This data protection directive was updated on 24.05.2018. We will publish all changes on this page. These come into force from the time of publication. Please check the page regularly with respect to any changes carried out.
Newsletter and advertising
When registering for our company’s newsletter, the information you give will only be used for this purpose.
Your name and a valid email address are needed for effective registration. We use a “double opt-in” procedure in order to check that a registration was actually made by the holder of the email address. For this, ordering the newsletter, sending a confirmatory email and receipt of the required answer are logged. The data are only used for sending the newsletter, and not forwarded to third parties.
Your consent to save your data and its use for sending the newsletter can be revoked at any time. You will find the relevant link to do so in each newsletter. In addition, you can unsubscribe at any time directly from our company’s home page, or communicate your wish to do so using the contacts shown at the end of this document.
If you would no longer wish to receive advertising tailored to your interests, you can object at any time without cost, with effect on future advertising. You only need send an email to firstname.lastname@example.org.
If you access our company’s home page, your web browser automatically sends the following information for technical reasons (hereinafter called “log data”) to our company’s web server; these are captured by our company in log files:
• Access date, time of access, URL of the referring web page, file called up, volume transferred, type and version of browser, operating system, IP address and the domain name of your Internet access provider.
This is information which cannot lead to conclusions about the natural person holding the account. This information is technically needed in order to correctly provide the web page information which you have requested, and are gathered when using Internet offerings. The log data is exclusively assessed for statistical purposes in order to optimise our company’s Internet presence and the technologies behind it, and are erased afterwards.
Log data is stored separately from other data which are collected in relation to our company’s uses.
You can configure your browser in such a way that you will be informed if cookies are being used; this gives you the opportunity to accept this. You can also configure your browser in such a way that cookies will be deactivated.
You can obtain further information in cookie guidelines.
Pseudonymous user profile
Our company gathers use data with the help of cookies and/or Java script about your web site visit and the use of newsletter links for purposes of advertising, market research and needs-oriented structures. The use data and creation of a user profile are collected pseudonymously with a cookie ID.
These use profiles are created and stored by our company solely in pseudonymous form. These data are not connected to your personal data.
Our company uses Google Analytics in order to collect use data and to create use profiles. Information about web site use for our company is transferred to Google’s server, assessed, and solely forwarded as cumulative data in order to determine trends in web site use.
You have the right to object to the collection of your use data as well as the creation of such pseudonymous user profiles.
This website uses Google Analytics, a web analysis service from Google, Inc. (”Google”). Google Analytics uses so-called “Cookies,” text data which is stored on your computer, and which make it possible to analyse your use of the website. The information created by the cookie about your use of this web site (including your IP address) is sent to a USA Google server, and stored there. Google uses this information in order to assess your use of the website, in order to make summary reports and to provide further reports on website use and internet use and related services from the website operator. This information may also be transferred to third parties, as long as this is required by law or these third parties perform contract work with these data. In no case will your IP address be put together with other Google data. You can prevent storage of cookies using an appropriate setting on your browser software; we refer to the fact, however, that in this case not all functions of this website can be fully used. By using this web site, you declare your consent to Google processing the data gathered in the aforementioned way, and for the purposes named above.
In regard to the discussion about using analysis tools with complete IP addresses, we would like to point out that this web site uses Google Analytics with the “_anonymizep()” extension, and therefore, IP addresses are further processed only with shortened names in order to exclude the ability to tie to a specific person. You can object to the collection and use of information by Google at any time with effect for the future by installing a deactivation add-on provided by Google. (Browser-Add-on to deactivate Google Analytics).
Responsible agency and contact
Do you have questions related to data protection?
Then contact our Data Protection Officer of the responsible agency:
IHLE tires GmbH
Attn. Data Protection Officer
Processing status: 24th May 2018